Reference

Explore How n125 Protects Your Privacy

At n125, the way we handle your personal data is straightforward: we collect only what we need to run your account, process deposits via UPI, Paytm or PhonePe…

Data minimisation policyUPI & Paytm transaction privacyRight to access your dataDeletion requests acceptedIndia-local data handling

Explore the lobby Read FAQ

Browse the Full Scope of This Policy

n125 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to every account holder who accesses n125 where local law permits. We collect account registration details, deposit and withdrawal records associated with UPI, Paytm and PhonePe transactions, and device or browser data used to secure your session. Data is processed to fulfil

1
your account contract, prevent fraud, and meet any legal obligation applicable in your jurisdiction. We do not sell your personal information to third parties. Where we share data with payment processors or identity verification partners, those partners are contractually bound to the same standards we hold
2
ourselves to. Your continued use of the platform where local law permits constitutes acknowledgement of the terms described here, though you retain all statutory rights available to you under applicable Indian data-protection legislation.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT OUR PRIVACY TEAM

Reach Us About Your Privacy Concerns

If you have a question about how n125 stores your data, need to correct account information, or want to submit a formal data-access or deletion request, our privacy support team is available…

Email Privacy Support Send your data-access or deletion request to our dedicated privacy inbox. Include your registered account email so we can locate your records and respond within 30 days as required.

Live Chat Our support agents are available via live chat around the clock. For privacy queries, mention your account and request and you will be connected to our data-handling team promptly.

Help Centre Portal Submit a formal privacy request through the Help Centre form on n125. The form lets you specify the type of request — access, correction or deletion — so the right team handles it from the start.

HOW WE HANDLE YOUR DATA

Open Your Account Knowing What We Do With It

We handle data across six distinct areas of your account lifecycle — from the moment you register to the day you request deletion.

Data We Collect

We collect your name, contact email, mobile number, and the UPI or Paytm handle you use for deposits. We also log IP addresses and device identifiers to keep your session secure and flag unusual access attempts before they affect your account.

Cookies and Tracking

Session cookies keep you logged in; analytics cookies help us understand which pages load slowly on your device. You can adjust cookie preferences from your browser settings at any time. We do not use cookies to build advertising profiles sold to third parties.

Account Security Practices

Account data is stored behind AES-256 encryption at rest. Passwords are hashed and never stored in plain text. PhonePe and Paytm payment tokens are processed via tokenised APIs so raw card or wallet credentials never touch our servers directly.

Data Retention Periods

Active account data is retained for the duration of your account. After closure, transaction records are retained for the period mandated by applicable Indian financial regulations, then permanently deleted. Non-transactional data such as marketing preferences is removed within 90 days of account closure.

Your Rights and How to Act on Them

You have the right to request a copy of all data we hold on you, correct inaccuracies, or ask for permanent deletion. Submit any of these requests through the Help Centre portal or by emailing our privacy inbox — we will confirm receipt within 48 hours.

Third-Party Data Sharing

We share your data only with payment processors (UPI rails, Paytm, PhonePe), identity verification services, and fraud-detection partners. Each partner signs a data-processing agreement capping their use of your data strictly to the service they provide for your account.

Switch Through Common Privacy Questions

The questions below cover the data rights we see raised most often by account holders in India. If your question is not listed here, contact our privacy team directly through live chat or the Help Centre portal and we will get back to you within 48 hours.

We collect your name, mobile number, email address, and the payment handle — UPI ID, Paytm number or PhonePe number — you link to your account. We also log your IP address and device type to secure each login session.

Payment metadata such as transaction reference numbers and amounts is stored in encrypted databases. Raw UPI credentials or Paytm wallet PINs are never stored on our servers — they are handled entirely within the respective payment provider's tokenised environment.

Yes. Submit a data-access request through the Help Centre portal or by emailing our privacy inbox with your registered account email. We will compile and send your data within 30 days, in line with applicable Indian data-protection requirements.

Send a deletion request via the Help Centre form or our privacy email. Once verified, we delete non-transactional data within 90 days. Transaction records that Indian financial regulations require us to retain are held for the mandated period, then permanently removed.

No. We do not sell your personal data to advertisers or data brokers. Data is shared only with payment processors such as UPI rails and PhonePe, and with fraud-detection partners, all under strict data-processing agreements that limit use to your account services.

Log into your account and visit the profile section to update most details directly. For identity documents or payment-linked information that cannot be changed in-app, contact our support team via live chat and a privacy agent will verify and correct the record within 7 days.

Non-transactional data like marketing preferences is deleted within 90 days of account closure. Transaction records tied to UPI, Paytm or PhonePe deposits and withdrawals are retained for the period required by applicable Indian financial law, after which they are permanently deleted.

Explore How n125 Protects Your Privacy

Reach Us About Your Privacy Concerns

Open Your Account Knowing What We Do With It

Data We Collect

Cookies and Tracking

Account Security Practices

Data Retention Periods

Your Rights and How to Act on Them

Third-Party Data Sharing

Switch Through Common Privacy Questions

01 What personal data does n125 collect when I open an account?

02 How is my UPI or Paytm transaction data stored?

03 Can I request a copy of all data n125 holds on me?

04 How do I ask n125 to delete my account data?

05 Does n125 sell my personal data to advertisers?

06 How do I update incorrect information on my account?

07 How long does n125 keep my data after I close my account?

Related Pages